Analysis and improvement of business processes to optimize costs, efficiency, quality and lower the level of risk.
Details and Extracurriculars
After learning how to map in the first MOOC, this course helps applying process management as part of the company's management. Following a project approach, the management of business processes makes it possible to identify the sources of efficiency and guide possible improvement actions within an organization.
It's a collaborative approach based more on reflection and cooperation.
three courses are offered that adapt to different business needs:
